Route management for vending and amusement operators
Place more cabinets. Bank every cent they earn.
Super Partner runs the whole route: collections, commission splits, service calls,
parts and vehicles. It reads your existing Silent Partner export and re-settles
every collection in it, so you open Monday with your full history behind you and
the split on every machine already proven against what you were paid. Then you
spend the week placing cabinets instead of chasing paperwork.
Collect.
The driver types the meter reading. The gross, the location's cut and the operator's
take appear as he types, with no round trip and no signal, because the settlement
engine is in the app rather than on a server somewhere.
Drag to read the screen →
Start Monday with every year you have already earned
Your first day on Super Partner opens with your whole book already in it: every
location, every cabinet, and the audit file holding every collection you
have ever posted. Twenty years of route history, searchable, on day one.
Then it does the part nobody else offers. It runs every one of those historical
collections back through the same settlement engine it will use on Monday and
compares the result against what you were actually paid. You get a report
showing how much of your own history it reproduces to the cent, and every row
it does not, by date and amount. Most of what turns up is reversals and hand
corrections. It is your proof, in your numbers, before you move a thing.
Locations, with contacts, tax areas and chains
Machines, with every meter and all three depreciation books
Rotations, so you keep where each cabinet has been
Collections, re-settled and checked
Routes, classes, manufacturers and titles
Service calls, parts, vehicles
It also recovers your commission terms.
The old export does not store the split on the location. Not in any column, on any
row. It only records what was paid, one collection at a time. So Super Partner reads
the rate back off the money: the most common split across a location's own history,
rounded to a whole percent. You confirm each one before it is used. A location with
no history to learn from is flagged rather than quietly set to zero, because a
location credited nothing looks exactly like a location paid correctly.
What to do today. Stops ordered by how long they have been standing.
Drag to read the screen →
Open the app, see the day's money
The first screen is not a menu. It is the stops with the most sitting in them,
longest first, with what each one made last time and who is carrying an advance.
You know where the best few hours of the day are before you turn the key.
Days since is computed, not stored. Void a collection and the
sheet corrects itself, because a field that says "last collected" is only right
until somebody changes their mind.
The book. Every premises you serve, one search box.
Drag to read the screen →
The whole book you have built, on one screen
Every premises you serve, searchable by name, with what each one is carrying
against an advance and whether it is still open. Two hundred stops or two
thousand: same screen, same search box, no paging through a report to find the
one you are on the phone about.
A location you retire stays in the history. It leaves the route
sheet and keeps every collection it ever made, so the year you compare against
is still the year that happened.
A location record. Address, contacts, the deal, and the machines on the floor.
Drag to read the screen →
When the record runs long
A location record holds whatever your operation actually tracks: commission
classes, tax rates, remittance address, contract expiry, reminders. However many
of those you keep, they stay one record you can read top to bottom.
One bar can pay four different splits. The pool table at sixty
forty, the video at fifty fifty, and a rent that comes off the top before either
is worked out. Terms are held per class of machine and applied in the order the
contract sets, so the cabinet you place there next month settles on its own deal
rather than on the location's average.
The fleet. Find a cabinet by title or by the serial on it.
Drag to read the screen →
Every cabinet you own, findable by its serial
Search the fleet by title or by the number stamped on the cabinet, and see the
class it settles under and how many meters it counts. When a location calls
about a machine, you have the answer before the call ends.
A cabinet keeps its history when it moves. Rotations come across
in the import, so a piece that has been in four bars still shows where it earned,
and you can tell a slow room from a slow machine.
Reporting. Gross per day on the floor, so a weekly stop and a monthly one compare honestly.
Drag to read the screen →
Find the earners, and buy more of them
Machines are ranked by gross per day on the floor, never by
total, so a fortnightly stop and a weekly one are compared honestly. That is how
you spot the quiet cabinet that is actually your best performer, and how you know
which title to order three more of.
Every chart has a table behind it, because a picture is not an accessible way to
publish a number.
The collection is posted before he leaves the lot
Not a cut down companion app. The same screens and the same settlement engine, on
the phone already in the driver's pocket, so the location gets its number while he
is standing there and your books are current by the time he pulls out. The side rail
becomes a bar across the bottom, the route sheet becomes one block per stop, and
meter fields open a number pad because this gets typed standing up.
Route sheet. One block per stop.Collect. The split, before he posts it.
A meter that reads low is held, not guessed at. A six digit
register rolls over at 999999, and a replaced register looks exactly the same on
the screen. Super Partner holds that one collection for review, tells you which
it thinks it is, and pays the rest of the route on time. Your driver keeps
moving and the location keeps trusting the number.
A driver only ever sees his own routes, and can only post against them. That is
checked against the machine, not against what the phone claims.
One price, every machine
Published, not quoted. Every driver and every tech on the phone app at no extra
cost, and every cabinet you place counted for free. Add a route, buy a route, take
on the operator down the valley: the bill does not move. Your route grows, your
software bill stays where it is.
Hosted
$199per month, billed yearly
$239 month to month
Unlimited machines and locations
Unlimited routes, drivers and techs
Web, desktop and phone
Backups, updates and the server handled
Migration from your old system included
Run it yourself
$3,500per year
your server, your building
Everything in Hosted
Nothing leaves your network
Updates and support included
You run the server
You take the backups
Solo
$19per month, or $190 a year
the desktop app, one machine
The whole tool, nothing held back
Desktop app with a local database
No server to run at all
Migration included, same as the rest
Your data lives on that one computer
Backups are yours to take
Solo Synced
$49per month, or $490 a year
one operator, every device
Everything in Solo
Your route on the desktop and in the van
Post a collection on the phone, see it at the desk
Hosted and backed up, nothing to run
One login, so the log cannot say who did what
No separate driver or tech accounts
Why not charge by machine count.
Because it does not cost us more. Six hundred machines and six thousand are the same
query against the same database, so a flat price means the hundredth cabinet you
place this year is pure margin to you. It also keeps the software honest: under per
machine or block pricing the rational move is to leave cabinets out of the system to
stay under a tier, and then the reporting you are paying for is wrong.
The going rate in this category is a base fee plus one to two dollars per machine per
month, published by the people who charge it. Run your own machine count against that
and against $199. Somewhere around a hundred and twenty machines the flat price
starts winning, and it keeps winning by more every cabinet you place. If you are
smaller than that, the same settlement engine is nineteen dollars on your own desktop
or forty nine with your route following you into the van, and every one of them
settles a collection identically. Nothing about the arithmetic is reserved for the
expensive tier.
See your own route prove it
Send us one file out of Silent Partner. We re-settle every collection in it with the
engine that ships, and send back the report: how many of your collections it
reproduces to the cent, and every one it does not, with the date and the difference.
It costs you nothing and it is your data, not a demo. Let your own numbers make the
case, and if they do, the route you have built is already in the software waiting
for you.
The one file we need
Silent Partner keeps your settlement history in a table called audita, and
that table on its own is the whole proof: every collection you have posted, the
meters behind it, the commission and what the location was actually paid. Twenty
years of a real route came to about four megabytes zipped, so it goes by ordinary
email without any trouble.
If your copy can export a table to CSV, export audita and send the
file it writes.
If you are not sure where that lives, search your computer for
audita. It sits in Silent Partner's own data folder, inside a subfolder
called un, as audita.dbf or audita.csv. Either one is fine.
If it is easier, send the lot. Zip the whole Silent Partner data folder
and send that instead. We read what we need and leave the rest alone, and a
fuller export means a fuller report, since your locations arrive with their names
on.
If none of that gets you anywhere, write and say so. We have taken this
export apart before and we will walk you through it.
Before you send anything.
In that table your locations are numbers rather than names, because the names sit in
a different table, so sending it on its own does not hand anybody your customer
list. The one place a name can turn up in it is the payee on a printed check, and
you are welcome to clear that column first. Whatever you send, we work from a copy,
we do not pass it to anybody, we never contact your locations, and it is deleted
once the report is in your hands unless you tell us to keep it and carry on. If you
want that in writing before you send a thing, ask for it and you will have it.
If your books are untidy, send them anyway.
Half the fields in Silent Partner go unused on most routes, and the report says
plainly which ones were blank rather than quietly filling them in. An operator who
never typed his commission rates in still gets the comparison, because we read each
location's deal back off what it was actually paid.
If a button does nothing at all, this machine has no mail program set up, which is
ordinary and not your fault. Write to support@hyperspacemediagroup.com from
whatever you do read mail on, and attach the file there.